This privacy notice applies when you visit our sites, shop online or in store, contact us or interact with us on social media. Personal data means information that can identify you.
Data we collect
We may collect your name, address, phone number and email address. Account and technical information can include your IP or MAC address, location, browser and version, operating system, referring site, visit length, pages, navigation and patterns of use. We may record your basket and purchases, including date, amount, products, location, site or app, payment method and status, discounts, shipping method and delivery address.
We may receive reviews, preferences and ratings, communications, requests and complaints. If you apply for a job, we may receive your CV, employment history, age, education, interests and other information you supply.
Why we use this information
To perform our contract with you, we process purchases and supply requested services. To meet legal obligations, we maintain business records, respond to valid official requests and comply with applicable law.
Our legitimate business interests include analysing usage trends, monitoring and improving the site, security and fraud prevention, basket reminders and order confirmations, running the business, compliance and corporate transactions. With your consent we send marketing and newsletters. You may unsubscribe using the link in an email or your settings.
Cookies and sharing
Our servers and third parties we use place cookies. We ask for your choice when you first visit. Some features may be unavailable if you decline. See our cookie policy for details.
We do not sell personal data. We share it with payment, delivery, data processing and technical service providers, affiliated CETAMO businesses, partners with your consent, parties to business transactions such as a merger, acquisition or bankruptcy, and public bodies as required by law. We may share data with other third parties with your consent. Anonymous data may be shared for research and analysis.
Social media and international transfers
Platforms such as Facebook, Instagram, Twitter and Vimeo apply their own privacy rules. Your data may be processed outside your country. We use appropriate safeguards, such as EU standard contractual clauses, to protect it.
Security and retention
We take reasonable measures against unauthorised use, alteration and disclosure and use SSL on our website. Please do not send sensitive information by email. We keep data as long as necessary for the purposes for which it was collected or longer if required by law, for example for tax records.
Your rights
You can request access, correction, deletion of your data or account, restriction where justified, and data portability in a commonly used structured format. You may object to direct marketing and withdraw consent at any time without affecting earlier lawful processing. Contact crew@cetamo.nl. You may also complain to the Dutch Data Protection Authority, Autoriteit Persoonsgegevens.
External sites and updates
External websites have their own privacy policies. We may update this notice and will publish the latest version on our website.
20 February 2026 · CETAMO / BNNY · Chamber of Commerce 74806645 · Reactorweg 17, 3017, 3542 AD Utrecht, Netherlands · crew@cetamo.nl